Last Updated: 26.02.2024

Thank you for choosing Contacts & Communications for your travel needs. We are committed to providing you with the best service. Please read this refund policy carefully to understand our policies regarding refunds.

Refund Eligibility

Air Ticket Bookings:

Refunds for air ticket bookings are subject to the terms and conditions of the respective airlines. Different airlines may have varying refund policies, and any refund request will be processed according to the policies set by the airline involved. Please check the specific refund policy of the airline for which you have booked your ticket.

Service Fees:

Service fees charged by Contacts & Communications for booking assistance and other services are non-refundable unless explicitly stated otherwise. These fees cover the cost of our services and the time spent assisting you with your travel arrangements.

Refund Process - Air Ticket Bookings:

If the airline's refund policy allows for a refund, we will process the refund according to the airline's procedures. Please note that some airlines may impose cancellation fees or have specific conditions for refunds.

Refund Process - Service Fees:

Service fees are non-refundable unless otherwise stated in writing. If a refund is applicable, it will be processed in the original form of payment, and you will be notified of the refund amount.

How to Request a Refund

To initiate a refund request, please contact our customer service team at info@cncgroup.co.in. Provide your booking details, and we will guide you through the refund process based on the applicable policies.

Changes to Itinerary

If you need to make changes to your itinerary, such as date changes or route changes, additional fees may apply. Please contact us for information on making changes to your booking.

Cancellations and No-Shows

Cancellation policies vary by airline and service type. Please refer to the specific terms and conditions provided by the airline or service provider at the time of booking.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at: info@cncgroup.co.in